“The Soft Close”

We found that with a different approach, our business managers have been successfully picking up additional product after the menu presentation.

The dynamic waiver below allows you to:

• Document once again that all products were presented.
• Identify which products were accepted and which were declined.
• Protect your dealership.
• Display the monthly cost for individual products.
• Have one more chance to sell declined products utilizing an alternate approach.

“I had a customer come in the finance office that told me not to offer him anything because he wasn’t interested. I had the customer sign the menu declining all products and when I put the waiver in front of him, he actually ended up purchasing the service contract. The waiver has been a great way for me to pick up extra product” Joe Ponzo, F&I Manager World Volkswagen